Airports Council International: The best airports in the world

A global survey revealed the best airports in the world, based on comfort, service and organization.

The world’s passenger-pleasing airports are ranked in a user-defined ranking.

Airports Council International collected nearly 600,000 traveler surveys at more than 400 airports around the world and revealed passengers’ favorites.

The airline industry is getting bigger every year, and as such, the experience of traveling on one of these companies should be the flagship.

While the issue of safety remains paramount, the ranking seeks to understand the reasons why a user is most attracted to an airline.

The best airports in the world according to the Airports Council International have a big label, called: quality.

Passenger traffic, flight punctuality and delays, parking value and the repertoire of stores and restaurants are elements to consider.

Passengers waiting for a delayed flight, faulty facilities or poor service by employees are factors that can alter the beautiful experience of traveling to another city or country.


The best airports in the world

And that is why the best airports in the world according to the Airports Council International try to avoid discomfort with general rules that must be complied with.

So important is the issue that companies like AirHelp take it upon themselves to listen to problems that have occurred at the airport and try to find a solution.

Although airports value passenger compliance and strive to improve their standards, the company continually receives complaints from people who are dissatisfied with the service.

Nine airports shined in the five categories of the Airport Service Quality (ASQ) 2024 Awards, from cleanliness and dedication of staff to ease of transport connections and overall enjoyment. These airports are:

  • Greenville-Spartanburg International Airport, South Carolina, USA.
  • Gerald R. Ford International Airport in Michigan, USA.
  • Rome Fiumicino, in Italy
  • Mohammed V International Airport, in Morocco
  • Izmir Adnan Menderes International Airport, in Turkey
  • Guayaquil International Airport, in Ecuador
  • Salalah International Airport, in Oman
  • Sultan Hasanuddin International Airport, in Indonesia
  • Yogyakarta International Airport, in Indonesia

The Best Airports in the United States

A study reveals the best airports in the United States, based on user satisfaction.

These include major U.S. airports, with the number one most satisfactory airport in 2023, Detroit Metropolitan Wayne County Airport, improving its score by 9 points over last year to a score of 800.

The airport improved in all areas, with strong performance improvements. in the areas of TSA, baggage claim and food, beverage and retail, Taylor said.


Last year’s best-performing airport, Minneapolis-Saint Paul International Airport, fell to No. 2 with a score of 796.

The top 10 scores on a 1,000-point scale in satisfaction with mega-airports:

  • Detroit Metropolitan Wayne County Detroit Metropolitan Wayne County Airport (800).
  • Minneapolis-Saint Paul International Airport (796)
  • Las Vegas Harry Reid International Airport (787)
  • Dallas/Fort Worth International Airport (783)
  • Miami International Airport (783)
  • San Francisco International Airport (781)
  • Denver International Airport (777)
  • Atlanta Hartsfield-Jackson Atlanta International Airport (777)
  • Orlando International Airport (777)
  • Houston George Bush Intercontinental Airport (776)

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